Last updated: 26 May 2025
At HJ Unicare, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your information when you use our website or services.
1. Who We Are
HJ Unicare is a UAE-headquartered global healthcare facilitation company. We connect international patients with hospitals, doctors, and medical services.
Company Address: HJ Medical Services LLC SOC, 1103, Silver Tower, Business Bay, Dubai, UAE
Email: corporate@hjunicare.com
2. Information We Collect
We may collect the following information:
- Your name, email address, phone number
- Country, age, gender (optional)
- Medical history, reports, prescriptions
- Passport or ID details (for visa processing)
- Browser and device data (via cookies and analytics tools)
- Messages or inquiries you send us
3. How We Use Your Information
We use your information to:
- Evaluate medical cases and arrange consultations
- Book appointments, travel, and accommodations
- Coordinate with hospitals and specialists
- Respond to your questions or requests
- Comply with legal and medical regulations
- Improve our website and services
4. How We Share Your Data
We may share your data with:
- Partner hospitals and doctors
- Travel and visa service providers
- Government or regulatory authorities (if required)
We do not sell your personal data to anyone.
5. How We Protect Your Data
We take your privacy seriously and use:
- Secure servers with restricted access
- Encrypted data transmission
- Staff training on confidentiality
- Internal audits and compliance protocols
6. Your Privacy Rights
You can:
- Access the data we hold about you
- Request corrections or deletion
- Withdraw consent at any time
- Object to certain data uses
To make a request, email us at privacy@hjunicare.com
7. Cookies & Analytics
We use cookies to:
- Track website performance
- Improve your browsing experience
- Analyze user behavior anonymously
You can manage cookies through your browser settings.
8. Data Retention
We store your information only as long as necessary for service delivery or as required by law.
9. International Data Transfers
If you’re located outside the UAE, your data may be stored in countries with equivalent data protection laws.
10. Changes to This Policy
We may update this policy from time to time. The latest version will always be available on this page.
11. Contact Us
If you have any questions about this policy or your personal data, please contact:
Email: privacy@hjunicare.com
Phone: +971 52 353 0063